If you choose to discontinue hosting with us during the first 30 days of service due to our failure to comply with our predetermined, high standards, a full refund will be made of the fees paid by the customer for those services up to the date of termination. Direct costs incurred by Sidekick.co.za will, however, not be refunded (by way of example, the costs incurred in obtaining a domain name registration on your behalf).

   1.  Sidekick.co.za will offer a refund for the Services if Your written request for termination is received within 7 days of its receipt of Your initial order. The onus is on You to ensure that Sidekick.co.za receives Your termination request.

   2. Any cost(s), which Sidekick.co.za may have incurred directly or indirectly as a result of the initial order are non-refundable. Such items include without limitation domain name(s) registrations, man-hours, and traffic volume.

   3. Refunds will be made by electronic bank transfer to a legitimate bank account. If You have any questions regarding our refund policy please call +2773 876 4433, or e-mail Your question to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .